Your privacy matters. This policy explains how Cryaraent manages your personal data, why we collect it, and what choices you have. We comply with Malaysian data protection laws and strive for transparency in all our practices.

Information We Collect

We collect personal and technical data to support your experience and maintain our services. Details include:

• Contact details (name, email, phone) are collected when you submit a query or form on our site.
• Technical data (IP address, browser type, access times) may be logged for security and analytics purposes.
• Cookies and similar technologies collect browsing and usage data to support site functionality and analytics.
• We only collect information directly related to your use of cryaraent.com and our advisory services.

How We Use Your Information

We use your information to provide services, respond to requests, and comply with legal requirements. Here’s how we handle your data:

• To communicate with you about your inquiry, request, or our services.
• To maintain site security, monitor usage, and prevent misuse or unauthorized access.
• To meet legal or regulatory requirements, such as compliance with Malaysian data protection law.
• To analyze service performance and improve our offerings based on usage trends.

Legal Basis for Processing

We process your data under legitimate interests, contract fulfillment, and legal obligations under Malaysian law.

When you use our services, we rely on your consent, the need to perform a contract, or compliance with legal obligations as the legal basis for processing your information.

Information Sharing

We do not sell or rent your personal information. Sharing occurs only as needed to provide our services, meet legal obligations, or protect our rights.

• Your data may be shared with trusted service providers who support our website and operations, under strict confidentiality agreements.
• If required by law, we may disclose information to regulators or legal authorities.
• Aggregated, anonymized data may be used for analytics or reporting, but this cannot identify you personally.

Data Security Measures

We implement technical and organizational measures to keep your personal data secure—such as encryption, access controls, and regular system reviews. Our processes are designed to protect against loss, misuse, and unauthorized access, in line with Malaysian data protection laws.

Your Data Rights

You have rights regarding your personal data. You can request access, correction, deletion, or object to certain uses. To exercise these rights, contact us as below.

• Request access to or correction of your personal data held by us at any time.
• Ask for deletion of your information, subject to legal and operational requirements.
• Withdraw consent for processing, where we rely on your consent as the legal basis.
• Lodge a complaint with a Malaysian data protection authority if you believe your rights are violated.

Cookies and Tracking

Our site uses cookies to support essential functions, remember preferences, and analyze usage patterns. For more on cookie types and controls, see our full Cookie Policy.

Read Cookie Policy Read Cookie Policy

Contact Information

For privacy questions or to exercise your data rights, contact our team using the details below. We review each request promptly and treat your information with care.

Email address: content@cryaraent.com

Contact phone: +603-0371 0458

Office address: Level 16, Menara UMCity, Iskandar Puteri, Johor 79250 Malaysia

Policy Changes

We may update this policy to reflect changes in law or our practices. Material updates will be posted here, and your continued use of our site means you accept the revised policy.